Right choice for New Car Service
Did you know that you are able to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Thinking of taking advantage of the End of Year Car Sales to snap up a bargain or simply want to get your new car serviced? Here is some sound advice from Marshall Automotive in Frankston.
Aquisition of a new car is one of the most meaningful investments you will likely make, so the smart approach is to be sure to look after it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
Did you know that you are able to choose who you would like to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
Car dealers are not able to force you to go back to the dealership you purchased it from for service or repairs. Provided the work is completed to the manfufacturers specifications by a suitably skilled person and uses tolerable quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Marshall Automotive mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Marshall Automotive mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Marshall Automotive will also only ever use fluids and lubricants that meet the specifications of the original vehicle manufacturer.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the diversity between express, statutory and manufacturer warranties to avoid making the wrong choice when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be replaced by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be vigilant for new car dealers who try to incorporate “express” or “extended” warranties, often for free, at the time of sale. More often than not these ‘add-on’ warranties may include quite extensive restrictions or provisions, and are not always what they seem. Many times these special offers provide hardly any additional benefits not already addressed by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a specific new car dealership.
Such special offers are very unlikely to warn you of the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes possible increased travel times to get your car serviced or increased waiting times due to fewer available 0 or mechanics.
New Car Service FAQ's
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